Your HVAC business is comprised of many moving parts, including field technicians, office dispatchers, and on-the-go supervisors. What if you had a way to keep everyone on the same page about daily workloads, schedule changes, emergency calls, and other countless hurdles?
With the 3C Connect HVAC scheduling app, you can! Our service management software seamlessly unites your customers, coworkers, and company so everything runs like a well-oiled machine. Learn more about our HVAC scheduling app to find out how it can help your small business.
How Technician Scheduling Works with 3C Connect
At the heart of our software is a comprehensive technician dashboard, which dispatchers can use to locate professionals out in the field and see what they’re doing. Customizable calendars make it easy to communicate details via inline notes. You can even track and review your technicians’ service quality to provide incentives.
Picture this: A dispatcher receives an emergency furnace repair request from a desperate customer. All the dispatcher must do is determine which technician can reach the customer the fastest based on proximity and job status. Then, the dispatcher instantly adjusts the technician’s workload to add this emergency call to the schedule.
The office computer software updates the field app on your technicians’ mobile devices in real time. This way, there’s no need to call the office after every appointment to confirm the next job.
More Than Just an HVAC Scheduling App
The ability to efficiently dispatch and assign your technicians to jobs is a tremendous boon to your company’s productivity. However, 3C Connect is much more than just an HVAC scheduling app—it integrates scheduling with pricing, billing, maintenance agreements, customer records, and more! Here’s how:
- Built-in price book: No more billing guesswork out in the field! The pricing book that comes with 3C Connect features customized algorithms based on unit pricing, distributor pricing, technician commissions, and other factors. This makes pricing quick and simple for your technicians.
- QuickBooks integration: No HVAC scheduling app is complete without smooth integration with your payment software. QuickBooks is extremely popular among HVAC contractors, so 3C Connect meets your needs by auto-syncing with this software.
- Customer management: Your HVAC scheduling software should not only help you track your technicians, but it should also make it easy to manage your customer base. 3C Connect puts customer appointment history at your fingertips. The customized dashboard gives you all the important details, including what services were performed and when.
- Maintenance agreement tracking: With the touch of a screen, your technicians can tell if their upcoming appointment is with a maintenance plan member. If not, they can be sure to mention the benefits and ask if the customer is interested in signing up. The customer-specific pricing also automatically reflects the bill amount based on their membership status.
3C Connect HVAC Scheduling App
For a commercial-grade service scheduling app that works as hard as you do, look no further than 3C Connect. If you’re worried about the cost for your small business, don’t fret—the built-in Cost Recovery Plus feature automatically passes on setup and membership costs to your customers, so the software easily pays for itself.
If you’re tired of scrolling through HVAC software lists only to be disappointed by the lackluster features or high costs, it’s time you tried 3C Connect. We’ll have you up and running in just a few days, not weeks, so you can reap the rewards of our HVAC scheduling app faster than you thought possible.
Contact us today to schedule a free demo and see how 3C Connect can improve the efficiency and profitability of your HVAC company!